Refund policy

180 DAY MONEY BACK GUARANTEE

When you order any amount of Goldmember Lift today—one bottle, three bottles, or six—you’re covered by a 100% Money Back Guarantee good for 180 days. That’s six full months!

If you're like the overwhelming majority of Goldmember Lift users, you'll be thrilled with your results. But if it doesn't exceed your expectations, simply call or email our friendly customer support team. Say you'd like a refund, and your investment will be returned to you in full. Every penny.

You don't need to give a reason. This Money Back Guarantee is "no questions asked." It doesn't matter if you take every last capsule, or you never get around to trying it at all.

REFUND POLICY

We have a 180-day return policy, which means you have 180 days from purchase date to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@goldmember.com. Please note that returns will need to be sent to the following address: PO BOX 153201-1920
Tampa, FL 33684

Once your return request is approved, we’ll share easy step-by-step instructions on how and where to send your package. Please note that return shipping is arranged and covered by the customer. To help us serve you quickly, returns sent without prior approval may not be accepted.


You can always contact us for any return question at info@goldmember.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@goldmember.com.